Privacy Policy
Last updated on: 24th March 2023.
HYSA Unicorn Privacy Policy
At HYSA Unicorn, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By accessing our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, billing address, and payment information.
Business Information:
Organization name, industry, and other relevant business data for service use.
Information about your interactions with our services, including IP address, device type, browser type, and access times.
Third-Party Integrations:
Data obtained from third-party services (e.g., payment processors, API integrations) based on your permissions.
2. How We Use Your Information
We use your information for purposes such as:
Delivering and maintaining our services.
Processing transactions and managing subscriptions.
Providing customer support and resolving issues.
Enhancing service functionality and user experience.
Complying with legal obligations and enforcing our policies.
3. Sharing Your Information
We may share your information in the following circumstances:
With Service Providers:
Partners who assist in delivering our services, such as payment gateways and hosting providers.
For Legal Reasons:
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
In Business Transfers:
If HYSA Unicorn undergoes a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your data. However, no system can guarantee absolute security. Please report any suspected breaches to legal@hysaunicorn.com
5. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your information.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.
6. Retention of Information
We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and we encourage you to review it regularly.
8. Contact Us
For questions or concerns, reach us at "Info@hysaunicorn.com"
Shipping and Delivery Policy
At HYSA Unicorn, we do not provide physical products or deliverables. Our services are entirely digital and are delivered electronically via our secure online platform. Once you subscribe to any of our SaaS solutions, you will gain immediate access to the purchased services through your account.
Delivery Timeline
Access to our services is provided immediately upon successful payment and account activation.
For custom configurations or integrations, the delivery timeline will be communicated during the onboarding process.
Delivery Method
All services are accessible online through our platform. No physical shipping or delivery is involved.
Relevant login credentials and setup instructions will be shared via email upon subscription.
For assistance, please contact us at support@hysaunicorn.com.
Cancellation and Refund Policy
At HYSA Unicorn, customer satisfaction is our priority. We strive to provide transparent and fair policies regarding cancellations and refunds for our services.
Cancellation Policy
You may cancel your subscription to our services at any time by accessing your account settings or contacting our support team.
Cancellation of a subscription will prevent any future billing but will not retroactively refund payments already made.
Your access to the services will remain active until the end of the current billing cycle.
Refund Policy
Refunds are provided only under specific circumstances, such as:
Issues with service activation or accessibility due to errors on our end.
Billing errors resulting in overcharges.
Requests for refunds must be made within 15 days of the payment date.
Refunds are subject to review and approval by our team.
Refunds will be processed to the original payment method used within 3- 7 business days of approval.
Non-Refundable Conditions
Fees for partially used subscription periods are non-refundable.
Custom services, configurations, or integrations are non-refundable once initiated.
For any questions or to request a cancellation or refund, please contact us at support@hysaunicorn.com